KICK ASH LAX, LLC
About Us/FAQ
Kick Ash, Lax brings over 30 years and two generations of lacrosse experience into each and every stick we make. located in East rochester ny, we are Family owned and operated and manufacture high quality solid hardwood lacrosse handles at a fair and reasonable price. We offer a variety of products including our signature Custom Mini Stick, the ONLY Mini with a wood handle. Our products are offered online and at many tournaments throughout the year. We are ALWAYS looking to expand our clientele, if there is a tournament in your area, feel free to contact us for possible arrangements. Don’t see what you want on our site? Please feel free to contact with any special requests and we will do our best to meet your needs.
LIMITED LIFETIME WARRANTY
The strength of Ash wood is outstanding. The flexibility it possesses, while maintaining that strength is second to none. However, the unexpected does happen, as it will with any shaft you buy. We cannot guarantee our shafts will last forever, not one company can. What we CAN do is offer our unmatched Limited Lifetime Warranty. If your shaft does happen to break follow these simple steps.
STEP 1. Contact us with a description of how the break happened as well as a shipping address.
STEP 2. Send us your broken shaft as well as the original invoice/receipt. In order to receive a replacement, BOTH must be sent, no exceptions.
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Upon receipt, we will send a replacement shaft at no extra cost. All replacement shafts will have Natural finish. Warranty does not include Mini Sticks.
The strength of Ash wood is outstanding. The flexibility it possesses, while maintaining that strength is second to none. However, the unexpected does happen, as it will with any shaft you buy. We cannot guarantee our shafts will last forever, not one company can. What we CAN do is offer our unmatched Limited Lifetime Warranty. If your shaft does happen to break follow these simple steps.
STEP 1. Contact us with a description of how the break happened as well as a shipping address.
STEP 2. Send us your broken shaft as well as the original invoice/receipt. In order to receive a replacement, BOTH must be sent, no exceptions.
---------------------------------------------------------------)
Upon receipt, we will send a replacement shaft at no extra cost. All replacement shafts will have Natural finish. Warranty does not include Mini Sticks.
Looking for a
large order?
We happily offer special pricing for bulk orders. Whether it be for 10, 20 or even 200 sticks, we will be happy to arrange pricing to meet your needs. Use our contact us page and we will do our best to make you a satisfied customer.
FAQ
Q: "Are all of your shafts made of Ash wood?"A: "Yes, our Attack, D-Pole and Goalie shafts are all 100 percent solid quarter-sawn White Ash. Our Original Custom Mini sticks may come with an Ash, Red/White Oak or Maple shaft."
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Q: "What is Quarter-sawn?"
A: "Quarter-sawn refers to the way the wood is cut. Basically stated, it is cutting at a 90-degree angle from the growth rings on a log to produce a vertical and uniform pattern grain. The grain on the face of a quarter-sawn board will be parallel lines that are straight, tight and run the length of the board. A general rule of thumb is the straighter and tighter the grain, the stronger the piece."
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Q: "Are these shafts strong?"
A: "White Ash is an incredible wood. It has tremendous strength as well as amazing flexibility. If you are ever on the receiving end or dishing a check of your own with a woody, you will quickly learn how strong they are.
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Q: "What separates your shafts from other woodies?"
A: "We at Kick Ash Lax like to be honest and straight forward with our customers. If you have come across us at a tournament you know this to be very true. We do not order our shafts or have them pre-cut, every shaft is 100 percent handmade in house from board to handle and we stand behind our product. all of our shafts are of the straightest, tightest grain available, An ash shaft from another dealer is no stronger than one of ours and vice-versa, White Ash is White Ash no matter what someone tries to sell you. What separates us is our quality, customization, low price and our Lifetime Warranty.
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Q: "Is this Website the only place to get Kick Ash products?"
A: "At the moment we are working with a few sites and retailers that are interested in re-selling our products. We also travel during the spring, summer and fall seasons to many different tournaments in different states, where we sell our products as well as many custom products only available at those tournaments. We list each event we will be going to next on our Home page."
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Q: "How can we get Kick Ash Lax to come to our tournament/camp/event?"
A: "We are always looking for new places and new faces. If you are interested in having us as a vendor, simply use our Contact Us page and send us a message with the event information. Depending on our schedule we will do our best to attend your event."
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Q: "Do you offer bulk orders?"
A: "Yes. We also provide wholesale pricing for large quantities, the larger the number, the cheaper the shafts become. we have also worked with camps, clinics and leagues interested in bulk orders. Contact us for more information and a wholesale price sheet."
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Q: "Are wooden shafts legal?"
A: "Yes. Here is an excerpt from the 2012 rulebook, "SECTION 18. The crosse shall be made of wood, laminated wood or synthetic material, with the head approximately perpendicular to the handle. The sidewall shall be defined as the inside surface....."....That being said, different leagues may have their own set of rules, check with a coach to be sure.
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Q: "How long will it take for me to receive my order?"
A: "Our products are all handmade to your specifications, a Custom Mini may take longer than a Men's Shaft due to the fact that the Mini must be strung-to-order and the Men's handle will be simply pulled out of stock, if available. The time from order to delivery is typically 7-10 days depending on the size of the order."
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Q: "Can you make a shaft out of a specialty piece of wood?"
A: "If you are looking for a specific type, use our Contact Us page and send us your inquiry. We will certainly do our best to find what you are looking for. Remember, special wood is not recommended for use in game play and does not fall under our Warranty. Special wood will also require special pricing."
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q: "how much do your shafts weigh?"
a: "our attack shafts weigh approx. 8-10 oz. and our d-poles weigh approx. 18-20 oz. being that it is natural wood, the weight of each shaft may vary slightly."
